Sumary of Ryanair passenger forced to spend night at airport in thunderstorm for not having Covid test she did not need:
- Two Ryanair passengers were forced to spend the night outside Rome’s Ciampino airport after the airline refused to allow them access to their flight home.
- Becky MacInnes-Clark and her partner Kurt Finch, from Suffolk, were booked on the Thursday evening Ryanair flight from the Italian capital to London Stansted.
- After checking the UK rules to ensure that they had not been changed, they went to the Ryanair desk and were told to book online for a flight the following morning – which cost them €288 (£244).
- As they had paid over £300 for tests and new flights, they could not afford a hotel for another night.
- “When we dared to ask for some money towards accommodation or the taxi as they had made us stay, the Ryanair rep walked out and locked the door of the booth,” said Ms MacInnes-Clark.
- During a thunderstorm while they were waiting, Ms MacInnes-Clark filmed a social media message to Ryanair, saying: “I didn’t expect to be sleeping in a bus shelter because your agents here decided we needed a Covid test from Italy when we don’t.