Sumary of As experts predict travel chaos over the holiday period, here’s what to do if your flight is cancelled:
- As airlines struggle with their operations after pandemic-related and other disruptions, analysts are predicting a “stressful” holiday period.
- Thousands of Southwest and American Airlines customers had their flights cancelled and delayed in June, while in August, Spirit Airlines pulled hundreds of flights off their schedule over several days.
- Most recently, Southwest Airlines had troubles again this weekend, cancelling and delaying more than 2,000 flights.
- Travel analysts told the Washington Post that Thanksgiving, Hanukkah, Christmas and New Year’s trips could become very difficult for travellers, given airlines’ ongoing difficulties.
- “I’m concerned that it’s going to be a very stressful holiday season when it come to air travel,” said travel industry analyst Henry Harteveldt, president of Atmosphere Research Group.
- ”Airlines have been under a lot of pressure after such dramatic changes in customer travel patterns, and as Richard Aboulafia, an aviation analyst at Teal Group, explained: “The industry’s never done this before,” he said.