Ryanair passengers who claimed refunds banned from flights unless they pay the money back

ryanair passengers who claimed refunds banned from flights unless they pay the money back

Sumary of Ryanair passengers who claimed refunds banned from flights unless they pay the money back:

  • An investigation by MoneySavingExpert (MSE) found that three passengers had endured the same experience after claiming refunds for 2020 flights via their credit cards using the ‘chargeback’ purchase protection scheme.
  • One passenger told MoneySavingExpert: “Travelling with Covid restrictions is stressful but this totally unforeseen payment demand took stress to a new level.
  • Ryanair took a new booking for flights and surprised me when I tried to check in online three days before travelling to discover this demand.
  • And by its fraud department collecting the money, passengers could be forgiven for feeling scared and thinking Ryanair considers they are somehow in trouble.

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