Sumary of Which? warns over poor quality Covid-19 testing:
- Listings with misleading pricing information and firms that did not offer testing services at all have been allowed to appear on the list of travel test providers from the UK government, a Which?.
- Amid concerns about prices, regulatory oversight and the capacity of the system when mass travel resumes, the consumer champion investigated some of the companies on the testing for travel list that claimed to offer some of the cheapest services..
- looked at the ten cheapest providers of tests for people entering the UK from an amber list country at the end of May, with prices being listed between £60 to £98..
- But on further inspection, it transpired that these prices were either for booking one at-home test, or for booking a single test carried out in a clinic, rather than both Day 2 and Day 8 tests that are required for returning from an amber list country..
- contacted the Department of Health and Social Care (DHSC), the prices for tests from these providers were amended to show prices ranging from £100 to £160, and the three companies no longer appeared in the top ten cheapest providers..
- that there was an issue with how the DHSC recorded price information, suggesting that the incorrect prices had been listed by DHSC..
- has seen other companies jump to the top of the list by appearing to be among the cheapest, with the price for just one test quoted, rather than the two needed..
- At the beginning of June, the list included five providers – 01 Test, 1010 Labs, Expert Medicals, Nationwide Testing, and Star Medicals – that appeared to be linked, with almost identically worded refund policies, and Expert Medicals telling Which?…