Amadeus trials auto bag drops at Heathrow airport

amadeus trials auto bag drops at heathrow airport

Sumary of Amadeus trials auto bag drops at Heathrow airport:

  • The system uses proximity sensors to allow passengers to check-in their luggage without touching the screens on the kiosks.
  • The new contactless experience has initially been installed on six auto bag drop units provided by ICM Airport Technics, an Amadeus company.
  • The trial means passengers using any of the trial units can drop their luggage “quickly, safely and easily”.
  • The Amadeus contactless solution sees an infra-red proximity sensor installed along the top edge of the bag drop screen, which detects the passenger’s finger as far as three cm from the screen surface.
  • “That’s why we’re delighted to be working with Amadeus to trial these touchless self-service bag drop units.

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