Sumary of CMA warns test providers to follow the law:
- Markets Authority (CMA) has sent an open letter to PCR Covid-19 test providers warning that a range of harmful practices in the sector could breach consumer protection law.
- The move comes after the government removed more than 50 test providers from the official list, after it became clear they did not exist.
- The letter from the CMA instructs PCR test providers to ‘immediately review their practices and policies to make sure they are in line with the requirements of consumer law and to make any changes where necessary’.
- CMA general counsel, Sarah Cardell, said: “PCR test providers should be in no doubt that they need to get on the right side of the law.
- “This warning goes hand-in-hand with action taken by government this week and is the latest step in our work to tackle rip off prices and bad service.
- ” The letter lists 11 steps providers should take, including not focusing their advertising on cheap tests which are only available in small numbers;