Rottnest Island accommodation booking website fails again leaving huge queues

rottnest island accommodation booking website fails again leaving huge queues

Will Yeoman and Natalie RichardsThe West Australian

Camera IconThe Basin, Rottnest. Credit: Mogens Johansen/The West Australian

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Holidaymakers hoping to spend this year’s Christmas on Rottnest Island received a rude shock this morning after the island’s website experienced a technical issue, resulting in a queue running into the thousands.

Desperate travellers were forced to sit in lengthy queues on the website this morning as they scrambled to snag one of the sought after accommodation venues for the busiest time of the year.

Frustrated traveller Andrew Pollard took to Twitter to vent about the issues.

“Spectacular #fail with @RottnestIsland booking system. Queue is paused due to high demand. It’s the 21st century so surely you would be prepared for this?” he said.

A spokesperson from Rottnest Island Authority confirmed there was a “small issue at the entry point” resulting in a 30-minute outage on this first morning of the bookings going live, causing the long queues.

The problem was quickly fixed and the queue, which at 9.10am this morning was at 2812 people, was by 10am down to just 30 people…

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